What is a domain admin?

The first domain admin is, by default, the primary account holder unless you advise SaaS 44° when your account is created that a different person will perform this role. Each customer will need to decide who in their organization should be responsible to carry out the domain admin tasks which are primarily those of an IT system administrator.

A domain admin, or domain administrator, is a person with extra privileges on your Zimbra server. Using their username and password, they can login to the domain admin user interface (UI) securely and perform tasks such as changing, adding or deleting new users; creating distribution lists and aliases and setting MB quotas.

The domain admin also has privileges to access spam and virus settings.

If you or your organization do not feel comfortable assuming the domain admin responsibilities, we suggest you choose our Fully Managed Service and we will do all domain admin tasks for you based on your support ticket requests.